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Sinonus AB - Privacy Policy

To serve our customers or any individual communicating with Sinonus, it may be necessary to collect personal information. The protection of personal information that we collect is a high priority and the following privacy policy describes how Sinonus AB, 559414-6333, (“Sinonus”, “we” or “us”) collects, uses and discloses your personal information when you communicate with us or subscribe to our newsletter, use (“the Sinonus Website”) in any other manner (collectively “use the Sinonus Website”) or contact us. This privacy policy also describes your rights regarding your personal information that we collect.


We may collect, use and disclose your personal information that identifies you, or by which your identity could be deduced, either with your consent, including implied consent, or, in certain limited circumstances, without your consent where such collection, use or disclosure is permitted or required by law. By providing us with your personal information or by using the Sinonus Website, you are consenting to the collection, use, and disclosure of such personal information in accordance with the terms of our privacy policy. You may withdraw your consent by providing us with written notice.


When you use the Sinonus Website, the categories of personal information we collect may include:

Contact details: Your name, email address, mailing address and phone number.

Correspondence: If you have questions or require help with the Sinonus Website, you are welcome to contact us by email at We will collect and store your communication with us and any information provided to us in such communication. Since email communications by their nature are not always secure, we encourage you to avoid sharing sensitive information in your emails to us.

Technical data: When you use the Sinonus Website, we will collect technical data from your computer or mobile device, as the case may be, from cookies and similar technologies in connection with your use of the Sinonus Website. This personal information may include your IP address, browser type and version, screen resolution, preferred language, geographic location, operating system, domain names, access times, referring addresses and computer platform. Even though we do not normally use technical data to identify individuals, sometimes individuals can be recognized by such technical data. This information is collected mainly for the operation of the Sinonus Website, to maintain the quality of service provided to our customers and to provide us with information and statistics regarding the use of the Sinonus Website. For additional information on cookies, please review the section below.


The purposes for which Sinonus collects and uses your personal information include the following:

To provide you support and communicate with you: Your personal information, including your name, email address and correspondence will be used in order to provide you with support as required.

To send you offers, news and updates about Sinonus: We may use your personal information, including your email address, to send you our newsletter and/or emails to inform you about new features or keep you up to date regarding Sinonus. This processing is based on our legitimate interest of being able to market Sinonus and our progress, as you have shown an interest in Sinonus and our progress. You will always have the option to unsubscribe from such email communications.

To maintain, develop and improve our business and the Sinonus Website. In example your personal information such as technical information, your use of the Sinonus Website may be used to create statistics in an aggregate form that no longer identifies you. Statistics and statistical analysis will be used in order to develop and improve our business and the Sinonus Website to serve you better.

To fulfill our legal obligations: Sinonus AB is required to follow Swedish law. This means that your personal information will be collected to the extent necessary for us to fulfill our legal obligations.

To protect our interests and legal rights: We will use your personal information where we believe it is necessary to protect and enforce our legal rights, interests and the interests of others, including in connection with legal claims, compliance, regulatory and audit functions.

In connection with a merger or acquisition: We may use your personal information in connection with certain corporate events such as a potential merger, sale of company assets, financing, insolvency or acquisition of all or a portion of our business to another company.

With your consent: Your personal information may be used for purposes other than those stated above if you make a request or provide us with your consent unless such use is authorized by law.


Sinonus may need to disclose your personal information to others for the following purposes:

Our employees and consultants: Your personal information will, when appropriate, be disclosed to our employees and consultants; however, your personal information will be disclosed only to those who need it to perform their work. For example, personal information will be disclosed to support personnel to enable them to provide you with support. As a matter of corporate policy and practice, our employees and consultants who receive personal information in the course of their work are subject to confidentiality requirements.

Affiliated companies: We may disclose your personal information to companies within the Sinonus group, including our parent companies and their subsidiaries. This disclosure of personal information may be necessary to enable us to centralize certain functions and to foster cooperation among the Sinonus group companies.

Service providers: We may disclose your personal information to our suppliers, subcontractors and service providers who help us provide you with your requested information. Examples of such parties include cloud-based system providers, and logistics partners. We provide certain personal information to third parties for the purpose managing our daily operations, including marketing. We do not authorize our suppliers and subcontractors to use or disclose your personal information except as necessary to perform services on our behalf or to comply with legal requirements.

Public authorities and other public actors: In certain circumstances, our legal obligations may be such that we are required by law to disclose your personal information. For example, we may be required to conform to lawful requests from law enforcement agencies, regulatory agencies, and other public and government authorities requesting your personal information. We may also disclose personal information if necessary to protect and defend the rights or property of Sinonus, you or others, or detect and prevent fraud. We may also disclose personal information in connection with a legal process such as, for example, when enforcing our agreements.

Business transactions: We may, in the future decide to sell or transfer all or part of our business. In such a scenario, we may need to disclose your personal information to our professional advisors and parties involved in the transaction.

Others: We may also disclose your personal information to other companies, businesses, organizations, parties or individuals with your consent.


Sinonus always strives to process and store your data within the EU/EEA. However, your data may in certain situations be transferred to companies outside of the EU/EEA territory where other, in some cases less protective, privacy laws may apply. In such cases, Sinonus will take all steps necessary to ensure that adequate safeguards (for example, EU Standard Contractual Clauses or Privacy Shield) are in place to protect your personal information and to make sure it is treated securely. You can always contact us for more information about the applicable safeguards.


Your personal information will be saved only for as long as it is needed for the purposes it was collected. It is difficult to specify the length of time that we will need to keep your personal information, particularly given the many types of personal information that we may hold. In fact, some personal information may be kept for a variety of purposes. We regularly review our need to keep personal information while taking applicable legislation into account.

Generally, we save your personal information during our relationship with you for as long as you are a registered subscriber of our newsletter, or to the extent necessary after your deregistration. Moreover, we also store personal information to the extent we believe it is necessary to protect our legal rights, interests and the interests of others. Your personal information may also be stored for a longer period if required by applicable statutory retention periods.


Right to access: You may, in writing, request access to the personal information that we hold about you.

Right to challenge: You also have the ability to challenge the accuracy and completeness of such personal information and have it corrected as appropriate.

Right to withdraw your consent: You may withdraw your consent at any time with reasonable notice. Please note that such withdrawal of consent is subject to legal or contractual restrictions. Your withdrawal of consent may also have certain implications of which we will advise you.


Sinonus makes readily available to individuals information about its policies and practices relating to the management of personal information. Should you have a concern or question, please contact us at      


The Sinonus Website may use cookies, which are unique identifiers stored on your device so that we may recognize your device and provide features that make your use of the Sinonus Website more convenient. You may change your browser settings to disable cookies when using the Sinonus Website but this may negatively impact the function of certain features.


The Sinonus Website may contain links to websites owned and/or operated by third parties. If you follow a link to any of these websites, we advise you that such websites have their own privacy policies and that we are not, under any circumstances, responsible for those websites or their privacy policies. Consequently, we strongly encourage you to review the privacy policies of such websites before disclosing any personal information.


Sinonus AB works hard to maintain the security of your personal information. While we take the security of your personal information seriously, please keep in mind that no method of transmission over the internet, or method of electronic storage, is entirely secure. We strive to use commercially acceptable means to protect your personal information and to make sure it is treated securely and in accordance with this privacy policy; however, we cannot guarantee absolute security. To protect your personal information we use administrative, technical and physical security safeguards that are appropriate under the circumstances and take into account the sensitivity of the personal information. Please contact us for further information regarding our security measures.


Sinonus AB may make changes to this privacy policy with or without notice to you. You are advised to review our privacy policy each time prior to disclosing any personal information, including without limitation the ”last updated” date indicated on this page. If you do not agree with our privacy policy or any amendments thereto, you should stop your use of the Sinonus Website immediately. Your continued use of the Sinonus Website will constitute a binding acceptance by you of our privacy policy and any subsequent modifications thereto.

This privacy policy is last updated on 2024-05-14